Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
The standard shipping way will take 10-25 business days in total to deliver.
Processing time: 3-10 business days
Shipping time: 5-25 business days
Standard Shipping: 10-25 business days
Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email or.
Shipping fees are calculated based on package weight and destination, we offer free Postal Shipping for orders over $89.
Shipping Charge (USD)
$89.00 and up
Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy and UK,etc.) may need to pay duties or VAT according to your countries’ levying rules.
The following areas do not deliver, please check carefully before placing an order: Albania, Ascension, Antigua, Åland Islands, Barbados, Papua New Guinea, Bahamas, Paraguay, Balearic Islands, Bermuda, Northern Mariana Islands, Bosnia and Herzegovina, Bolivia, Belize, Bonaire, Saint Eustatius and Saba, Bouvet Island, Dominica, Dominica, Eritrea, French Polynesia, French Guiana, French Mayotte, French Southern Territories, Fiji, Cape Verde, Gambia, Guernsey, Grenada, Guernsey, Guadeloupe, Guam, Haiti, Sint Maarten, Montenegro, Honduras, Canary Islands, Comoros, Kosovo, Curacao, Lesotho, Liberia, Libya, Liechtenstein, Madeira, Isle of Man, Malawi, Mariana Islands, Macedonia, Martinique, Mayotte, Mauritius, United States Minor Outlying Islands, Montserrat, Micronesia, Monaco , Antarctica, South Georgia and the South Sandwich Islands, Republic of South Sudan, Palau, Samoa, Serbia, Seychelles, Zanzibar, St. Barthelemy, St. Kitts and Nevis, St. Lucia , Saint Martin, San Marino, Saint Vincent and the Grenadines, Svalbard and Jan Mayen, Swaziland, Sudan, Suriname, Somalia, Turks and Caicos, Venezuela, Brunei, Western Sahara, Western Samoa, New Caledonia, Syria, Armenia, Azores, Yemen, Ifni, Iraq, British Virgin, British Indian Ocean Territory, Jersey, Central Africa
Due to the impact of COVID-19, the staff in some severely affected areas are tense, causing the package to be delayed. Please be patient and we will have someone to track each package.
We are excited to offer international shipping for most destinations of the world. If you have any further questions, please contact our customer services at Phone: +86 18377715149 or [email protected].com
We accept returns. Customers have the right to request a return or exchange within 14 days of receiving the product.
Please contact Customer Service by submitting a ticket on our site, indicating the item(s) you would like to return and the reason. We will get back to you within 24 hours. Your patience will be highly appreciated.
After receiving return instructions from us, please package up the item(s) to be returned with the original packing.
Drop off your package at the local post office.
4. After receiving your returned package, we will issue the refund to your original payment account within a business week or ship out an exchange order within 3 business days accordingly. Normally you'll receive the refund in a week after our issuing.
You have 14 days to decide if an item is right for you, if you would like to return or exchange the item please contact us within 14 days of delivery.
The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear.
Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
Items with non-returnable marks and free gifts cannot be returned.
We do not accept returned items that have been sent back without proper returns requests.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-purple fans products. Note: The original shipping fee and Shipping Guarantee are non-refundable.
“If the return is caused by the consumer, a consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
No restocking fee is to be charged to the consumers for the return of a product. “
Cancellation of the order
If you cancel your order within 24 hours of purchase, $ 1.5 will be deducted. If you decide to cancel your order, please submit a "Contact Us" help ticket. For orders canceled 24 hours after purchase but before shipment, a cancellation fee of 15% will apply. If the order has already been shipped, we will not accept a cancellation request.
Step1: Please email our customer service representatives at [email protected] to request the exchange/return.
Step2: After receiving your email with exchange/return request, our customer service representatives will send the exchange/return address.